Glacier

FAQ

Q. What is TruOrganics® Composite made of?
A. TruOrganics® comes from a proprietary formulation of 60% reclaimed wood fibers and 40% recycled HDPE plastics such as detergent bottles and milk cartons. Each plank is further protected by a four-sided ProFormance™ wrap shield. This ultra-durable composition combined with natural wood colors and grain yields a composite deck that boasts both beauty and strength.

Q. What is HDPE?
A. High Density Polyethylene (HDPE) has an extra high strength-to-density ratio and is one of the most commonly used plastics — typically found in more rigid products like milk gallons, cups and water bottles. Its strength acts as a barrier against moisture, and resists insects, rot and other chemicals. Easily recyclable and free from harmful emissions, the use of HDPE results in decking boards that are stronger, ultra-durable and more sustainable than composites with non-HDPE plastics.

Q. How do I clean and maintain my Deck?
A. Cali Bamboo decking is designed to withstand the daily wear and tear of outdoor living, but we do recommended cleaning your deck at least twice a year to remove pollen, organic debris, dirt or stains. A broom or sweeper works better than a hose and is a much greener cleaning method. If you find accumulated dirt or grime, use soap and water and a scrub brush and simply rinse off with water. When cleaning deck tiles, ensure the surface the tiles are installed upon has proper drainage. Additional information can be found on our Care & Maintenance page.

Q. How do I build a deck?
A. Every deck will have its own unique requirements. In order to make your project a success, please follow the official Cali Bamboo decking installation guide.

Q. Can I power wash Cali Bamboo decking?
A. It is recommended that only professionals use a pressure washer with wide fan tips, at low pressures. If done improperly, extreme concentrated high pressure will damage any composite deck material. Exercise caution and check with a professional as improper use could lead to damage or loss of your warranty coverage.

Q. Will heat from grills or fire pits harm Cali Bamboo decking?
A. Not usually, but dripping grease can cause stains, so it is recommended a mat is placed under your grill. Improperly installed fire features and fire pits can cause damage from direct exposure to flames or excessive radiated heat. Exercise proper caution when designing, installing and using fire features.

Q. How much ventilation is required under a deck?
A. Make sure there is adequate and unobstructed airflow under the deck to prevent excessive water absorption. Improve drainage or grade flat areas where standing water may gather. For decks with limited ventilation, six inches of clear ventilation is required. Regarding composite Deck Tiles — which are installed directly onto an existing flat surface — ensure the surface has proper drainage

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Q. Can I put Cali Bamboo decking directly on a concrete patio?
A. All decking products should ideally maintain a minimum of 6″ (15 cm) between the bottom of the deck substructure/joists and the ground. The deck design must allow unrestricted airflow under at least half of its perimeter to permit adequate ventilation.